From Audit to First Report
No long onboarding process and no vague "strategy phase." Here's what actually happens, in order.
1. Free Practice Audit
We look at your website, your Google Business listing, your reviews and (if you're running any) your current ads. You get a written summary of what's working, what's likely costing you bookings, and what we'd fix first — whether or not you engage us afterward.
2. Scope and Quote
Based on your market and which channels the audit flagged, we put together a specific plan and a monthly number, not a generic package. You see exactly what's included before agreeing to anything.
3. Setup
Tracking gets wired up first — call tracking, form tracking, a clean view of where a booking actually came from — because without that, nothing downstream can honestly be measured. Then the actual SEO, ad, website or reputation work begins.
4. First Full Month
Ads and reputation work typically show early movement within the first month. SEO takes longer and we'll say so plainly rather than promise an early win it can't deliver.
5. Monthly Reporting Against Bookings
A report tied to your actual number — appointments booked and where they came from — not a wall of impressions and click-through rates with no connection to your calendar.
Two Things True at Every Stage
You Own the Accounts
Your Google Ads account, your Google Business listing, your domain — all stay in your name, not ours. If you ever leave, you leave with everything intact, not locked inside an agency-owned account.
We'll Tell You What's Not Working
A channel that stops earning its keep gets flagged in the monthly report, with a specific recommendation — adjust it, pause it, or move the budget elsewhere. We'd rather have that conversation than quietly keep billing for it.
Process Questions
How long before we see results?
Paid ads can produce bookings within weeks of launch. SEO is slower and compounding — typically 3 to 6 months before it's a reliable channel on its own. We'll tell you which timeline applies to your specific plan before you commit to anything.
Do we need to sign a long contract?
No fixed multi-year lock-in. Ongoing work runs month to month with a short notice period, because a practice should be able to leave if the work genuinely stops earning its keep — that pressure is part of what keeps the reporting honest.
Who do we actually talk to day to day?
One point of contact who knows your account, not a rotating call-centre queue. They coordinate whichever specialists are actually doing the SEO, ad management or design work behind the scenes.
What do you need from us to get started?
Access to your Google Business listing and website, a rough sense of your specialty and market, and someone who can turn around a booking or a phone call promptly once the marketing starts working.
Start With the Free Audit
No obligation, and you keep the audit either way.